Apollo
by Apollo.io
Apollo.io for lead enrichment, automated outreach sequences, and data-driven sales management — covering beginners, intermediate reps, and advanced managers.
Browse and discover AI tools approved for Innovation City use
by Apollo.io
Apollo.io for lead enrichment, automated outreach sequences, and data-driven sales management — covering beginners, intermediate reps, and advanced managers.
by Birdeye
Birdeye for reputation and review management — covering beginners responding to reviews faster with AI drafts, intermediate officers tracking trends and identifying recurring themes, and advanced managers building proactive reputation strategies and reporting to leadership.
by Brand24
Brand24 for brand and competitor monitoring — covering beginners reviewing mentions and responding to signals, intermediate officers benchmarking share of voice and refining monitoring accuracy, and advanced managers turning monitoring data into competitive strategy and crisis-readiness.
by Breezy HR
Breezy HR for recruitment and applicant tracking on the free Bootstrap plan — covering beginners who post a role and review parsed resumes, intermediate users who manage pipeline stages and screening, and advanced users who work within the free-tier limits and report on hiring. Mapped directly to the department's Recruitment and Talent Acquisition process.
by Buffer
Buffer for social media content and posting on the free plan — covering beginners who connect channels and draft AI captions, intermediate users who build queues and repurpose content, and advanced users who plan within the free limits and report on performance. Mapped directly to the department's Social Media Content and Posting process.
by Chattermill
Chattermill for customer health, NPS, and retention — covering beginners who read NPS drivers, sentiment, and complaint themes, intermediate analysts who unify sources and spot at-risk customers, and advanced users who surface upsell opportunities and link themes to churn. Mapped directly to the department's Customer Health, NPS, and Retention process, and feeding CX Reporting and Performance Tracking.
by Clari
Clari for pipeline health monitoring, accurate forecasting, and data-driven revenue management — covering beginners, intermediate reps, and advanced managers and leadership.
by Covve
Covve for business card capture — covering beginners who scan cards and save contacts, intermediate users who batch-scan events and de-duplicate, and advanced users who sync, maintain, and export the contact database. Mapped directly to the department's Business Card Capture process.
by Datarails
Datarails for budgeting, variance analysis, and management reporting — covering beginners who refresh actuals and ask questions, intermediate analysts who build automated reports and dashboards, and advanced managers who run reforecasts, generate commentary, and report to leadership. Mapped directly to the department's Budgeting and Variance Reporting and Finance MIS and Management Reporting processes.
by Salesforce
Einstein for Service and Agentforce for inbound case management — covering beginners who use classification, suggested replies, and article recommendations, intermediate agents who auto-route and draft grounded replies, and advanced users who configure classification, deploy AI agents, and analyse impact. Mapped directly to the department's Inbound Case Management process and supporting Omnichannel Customer Interaction, and scoped to complement the customer-facing WhatsApp self-service already in place by focusing on internal case triage and agent assist.
by Everstage
Everstage for channel-partner commission automation — covering beginners who look up statements and answer inquiries, intermediate specialists who build plans and handle disputes, and advanced managers who manage clawbacks, reconcile accruals, and report to leadership. Mapped directly to the department's Partner Commission Calculation and Refund and Cancellation Handling processes.
by Glean
Glean for enterprise search and knowledge management — covering beginners learning to search SOPs and activity requirements, intermediate officers finding case precedent and cross-referencing decisions, and advanced managers closing knowledge gaps and standardising team-wide answers.