Handle a commission question inside Everstage so it is recorded against the statement.
Commission questions are handled over email today with no audit trail.
Everstage lets a partner raise an inquiry against a specific statement line, and the team responds within the platform so the question and resolution are recorded.
Roll Everstage's data into a leadership summary of accrued, paid, cost, and activity.
See commission cost against partner-generated revenue to find the most cost-effective partners.
Track accrued against paid commission with drill-down for the finance MIS pack.
Open the partner inquiry raised against the statement line.
Review the deal and calculation the inquiry refers to.
Check the tier, rate, and collection behind the figure.
Respond within Everstage with the explanation or correction.
Close the inquiry; the exchange is recorded against the statement.
A partner raises an inquiry on a statement line, questioning a commission figure. You open the inquiry in Everstage and review the deal. The calculation shows the tier, rate, and collection status. You respond within Everstage explaining how the tier, rate, and collection status determined the figure. You close the inquiry. The exchange is recorded against the statement line.
Open the partner's inquiry against the statement line, review the calculation, and respond within Everstage so the question and resolution are recorded against the statement.
Manage a dispute from the partner raising it through to resolution with a full trail.
Tie each commission to collected payment so unpaid deals are handled correctly.